Reference

How 9gag Handles Your Personal Data

Your personal data belongs to you, and 9gag treats it that way. This policy sets out exactly what we collect when you open an account, how we use…

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9gag How 9gag Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or request deletion of your personal data, our privacy team is reachable through these channels.

Email Privacy Request Send your data access, correction, or deletion request to our dedicated privacy inbox. Include your registered email or mobile number so we can locate your account records promptly.
Live Chat Support Start a live chat session from the account dashboard and select the Privacy option. Our agents can log your request and escalate it to the data team while you wait on the line.
Postal Address For formal written requests or legal notices under applicable data-protection law, you may send a signed letter to the registered address published at the bottom of this page.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have built account security and data handling into the core of how our platform works, not as an afterthought.

Encryption in Transit and at Rest

All data you send us — including UPI references and Paytm transaction IDs — travels over TLS-encrypted connections.

Cookie Use and Consent

We use strictly necessary cookies to keep your session active and functional cookies to remember your language and region preferences.

Data Retention Periods

Account data is held for as long as your account remains active plus any period required by applicable law.

Third-Party Sharing Limits

We share your data only with payment processors like PhonePe and Paytm to complete transactions, and with identity-verification partners where…

Your Right to Access and Correct

You can request a copy of all personal data we hold about you at any time.

How to Request Account Erasure

To have your account and associated personal data deleted, send a written request via email or live chat.

Privacy Policy Questions From Our India Users

These are the questions we hear most often from people in India about how their data is handled on 9gag. If your question is not here, reach out to our privacy team directly and we will respond within 72 hours.

We collect your name, email, mobile number, date of birth, and the payment details you add — such as your UPI handle or Paytm wallet ID. Device data like IP address and browser type is also logged for security purposes.

Your payment credentials are shared only with the payment processor needed to complete the transaction — for example, PhonePe or Paytm's own gateway. We do not pass payment details to any unrelated third party or marketing service.

Once your account is closed, we delete personal profile data within 30 days. Transaction records are held for the period required under applicable financial-record law and then permanently purged from our systems.

Yes. Email our privacy team with the subject line 'Data Access Request' and include your registered mobile number. We will compile and send your full data record within 30 days of receiving the request.

Contact us via live chat or email, state which field is incorrect and provide the right information. We aim to update the record within five working days and will confirm the change by email once it is done.

We use session cookies that are strictly necessary for the site to function, and optional analytics cookies that you can decline via the consent banner. Declining analytics cookies does not affect your ability to use the platform.

Write to our privacy team at the email address shown in the Contact section above. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data-protection authority in your jurisdiction.

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