Reference

How 9gag Handles Your Account and Data

Our legal framework sets out exactly what we collect, how we use it, and what rights you hold over your own account data — all shaped to align…

Data PrivacyAccount TermsCookie PolicyJurisdiction ComplianceUser Rights
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9gag How 9gag Handles Your Account and Data
REACH OUR TEAM

How to Contact Us About Legal Matters

If you have a question about our terms, a data request, or a concern about how your account information is handled, our support team is available around the clock.

Email Support Send your data request, terms query, or account concern to our legal support address. We acknowledge every message within 24 hours and provide a substantive reply within seven working days.
Live Chat Open the chat widget on any page to speak with our support staff directly. For legal and privacy matters, our agents escalate to the compliance team the same day during business hours.
Help Centre Our help centre hosts the full text of our privacy policy, cookie policy, and account terms. Search by topic or browse by category to find the clause or section relevant to your question.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every measure we take is designed to keep your account and personal data under your control.

Data We Collect

We collect your registration details, payment method identifiers for UPI, Paytm and PhonePe, transaction history, and session logs.

Cookie Usage

We use functional cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Passwords are stored as salted hashes and never in plain text. Two-factor authentication is available and strongly recommended.

Data Retention

Account records are retained for the period required by applicable Indian financial and gaming regulations.

Your Rights

You have the right to request access to all data we hold about you, correct inaccuracies, and request deletion where…

Who to Contact

All formal data requests and legal correspondence should be addressed to our Data Protection contact listed on the privacy policy…

Your Questions About Our Legal Terms Answered

These are the questions we hear most often about our policy, your data, and your account rights. If your question is not covered here, our support team is ready to help through chat or email.

We collect your name, contact details, date of birth for age verification, and payment identifiers linked to UPI, Paytm, or PhonePe. We also log session data and device identifiers to protect your account from unauthorised access.

Submit a data access request through our live chat or support email. Include your registered account details so we can verify your identity. We will compile and deliver your data within seven working days of verification.

Yes, where no legal retention obligation applies. If Indian law requires us to hold certain transaction or identity records for a defined period, we will inform you of the retention period and delete everything else upon your request.

Your agreement is governed by applicable Indian law. Access and eligibility depend on your local law and are available where local law permits. Disputes are handled in accordance with the jurisdiction set out in our terms of service.

We use functional cookies necessary to keep you logged in and optional analytics cookies. You can withdraw or adjust cookie consent at any time using the preference centre in the site footer, without affecting your core account functions.

Upon account closure, we remove your data from active systems immediately. Records subject to Indian regulatory retention requirements remain in secure archive storage for the legally required period, after which they are permanently purged.

Contact our Data Protection contact via email, referencing your account and the specific concern. We acknowledge all formal complaints within 24 hours and aim to provide a resolution or escalation path within seven working days.

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